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Agency termination

290033-00

Policy servicing

Our agency was terminated by a personal auto insurer. Our customer recently bought a new car. He wanted to add it to his policy and insure it for physical damage. The company is refusing to add the physical damage coverage, because his existing (older) vehicle is not insured for physical damage. Is this allowed?

290264-00

Insurer offer letters after termination

Why do companies contact an agent’s personal-lines clients, as soon as the agent is terminated, to tell these clients about their rights?